Keeping your e-sanity
How I deal with the constant barrage of email and slack notifications
|Mar 21, 2017|
Group chat (or constant email checking) is a productivity killer. Like you, I probably check it more often than I should, and it saps my brain more than I'll admit.
That said, I try to fight it. And you should too.
My main strategy is an idea I’ve borrowed from one of my colleagues, who believes, “If it’s important, it’ll come up again.” That tenet is the basis for my email and Slack notifications workflow, which is to ignore them in the short term.
It sounds scary to ignore emails and slacks (what if it’s my boss!?). But in my experience, any notifications I miss always resurfaces if whatever caused them was important enough. Yes, this means I’m less responsive than I could be. But it’s worth the tradeoff to keep my attention.
At this point, you might be thinking, "wow, Lars is one of those dicks who never responds to emails". And you're not completely wrong. But take a look in the mirror and think about 1) how immediately (and even whether) any given message needs a response and 2) how much your employer is paying you to focus your attention on something that moves the business forward instead of pushing emails/messages around. If there's actually an emergency, someone will get in touch with you - they'll find you in the office, call your cell, or otherwise make sure you find out.
So, what does this mean for my day-to-day workflow?
Here’s how I use email:
- I use Google Inbox, with appropriate filters set up to give me daily/weekly rollups for group emails.
- I use the keyboard shortcuts - “y” (archive) is your new best friend. I read and then archive anything without a direct action item for me to follow up on. I can always search for it if I need to re-read later.
- Some messages only require a quick (sub 2 minute) response. I deal with them immediately, then archive. (NB: I don’t leave those messages in my Inbox to remind me I’m expecting a response - If it’s important, it’ll come up again.)
- I leave messages (usually one or two) with larger ‘to-do’ items in my Inbox. I archive them once I’ve ‘done’ whatever the action was.
- Close the email tab so I won’t interrupt myself to check it out of habit. This has done almost as much for my productivity as the rest of these rules combined.
Here are my rules for slack:
- Turn off all notifications in the Dock / top right corner. I don’t understand how people could get anything done without doing this.
- Stay on the “All Unreads” tab.
- Hit ‘enter’ to read and then ‘r’ liberally to mark notifications not needing a response as “read”.
- Use Cmd-K to jump to and respond to channels/conversations.
- Create slack in my day by turning off Slack. I usually take a few hours in the morning to focus on “deep work” (a la Cal Newport - http://calnewport.com/books/deep-work/ ) before I open Slack for the day.